smart Tan Magazine is the leading source of information for indoor tanning salons, covering everything from the newest tanning technology, Vitamin D and the lastes tanning lotions to detailed ways to improve your salon's success.
Issue link: https://smarttan.epubxp.com/i/110578
salon-specific training Above: Example of test questions from one of Sun Station���s My Brand Training tracks. Below: A Sun Station training track designed to teach employees how customer account balances work and how to upsell. This track contains 2 training materials and a test to check comprehension. this capability, there isn���t much for which My Brand Training can���t be used. General information for new employees, sales procedures, bed cleaning, opening and closing, customer service, information on new products or equipment ��� pretty much any type of training can be made more convenient and consistent with My Brand Training. The value of managing training in this format is two-fold. Of course it���s convenient and saves personnel the hassle of having to give training every time new employees are hired, but another tremendous bene���t is the consistency it provides. When trainings are done in person, no matter how hard you try to keep it the same, there will always be some variation each time the same training is performed. Over time, things will inevitably be forgotten, added, said and instructed slightly differently, and different personnel will put their own spin on training. But, by offering online video training though My Brand Training, you can ensure that every single employee will be trained using the same exact instructions and demonstrations. And that can go a long way toward improving the consistency and accountability within a chain of salons, or even within a single location. When the reputation of your brand is at stake, consistency is crucial. Best of all, it���s easy to use. Once enrolled, you access My Brand Training in your Smart Tan Member Area, just like any other Smart Tan training track. From there, you simply upload training materials, create a test, drag them into the appropriate training track, and you���re ready to go! Your custom tracks will then show up alongside your traditional Smart Tan training tracks, where you can assign them as needed. ���[My Brand Training] has changed the way we train and it has made it easier to conduct training as a whole company,��� Hannah says. ���The employees retain information better because of the tests that they have to take at the end, and it���s also made it easier to get information to my employees.��� My Brand Training is available as an add-on for premium Smart Tan members. Contact Smart Tan at 800-652-3269 for more information. 67 SMART TAN MAGAZINE ��� SmartTan.com